We’re Here to Help!
Have a question, need advice, or just want to say hi?
At The Boat Galley, we love hearing from you!
Whether you’re looking for guidance, want to share your feedback, or need assistance, our team is ready to help make your boating journey smoother.
Quick Answers to Frequent Questions
Can't find the email with your login info? No worries, login here: your username and password BOTH are your email address. Get an error message? Email us.
Download immediately with the link on the purchase confirmation screen or later with the link that will be emailed to you. Having a problem? Email us.
Same-day shipping if order placed by 2PM ET, M-F, non-holidays. We ship by USPS and UPS; weather can occasionally cause delays and delivery dates are not guaranteed.
Delivery time estimates are available when you choose your shipping method. You'll get an email with the tracking info when your order ships.
90-Day no-hassle returns and refunds on unused items. FREE return shipping in the US. Start your return by sending us an email.
Need Something Else? How To Reach Us
Email is by far the best way to reach us. We try to always respond within 24 hours, and it's usually less. There's an email bubble at the bottom right of every screen, or use this button 👇
Address for Returns: The Boat Galley, 6100 E 58th Ave Suite F, Commerce City, CO 80022
Address for All Else: The Boat Galley, 411 Walnut St. #10343, Green Cove Springs, FL 32043
Meet the Team Behind The Boat Galley
We’re a group of experienced cruisers who know what it takes to live and travel on the water. Whether you’re tackling everyday challenges or planning your next big adventure, we’re here to support you. With decades of experience and a shared passion for the cruising lifestyle, our team is dedicated to helping you find answers, solve problems, and make the most of your time afloat.
- Founder of The Boat Galley
- 17 years liveaboard cruiser
- US, Mexico, Bahamas, Central America, Virgin Islands, Turkey
- Cruisers University instructor
- Cruising Guide creator
- 6 years living aboard and cruising
- US East Coast from Florida Keys to Maine and Bahamas
- Ex-Air Force; singlehander
- Provisioning guru; podcaster
- On & off living aboard since 1992
- Atlantic crossing; US, Caribbean, and Bahamas
- Years of cruising with kids
- VHF pro and frugal cruiser
- Cruiser and delivery captain
- US East Coast, Bahamas, Haiti, and Caribbean
- Cruisers University instructor
- Creator of Cruising With Your Dog
- 7 years cruising with Honey
- US East Coast and ICW
- Part of the Go Pet Friendly team
- 15+ years writing about dogs
- Graphics designer
- 8 years living aboard
- US East Coast to SE Caribbean
- Design and layout for all printed products
- Social media coordinator
- Pacific Ocean: Seattle, WA to New Zealand, incl. French Polynesia
- Complete newbie to sailing prior to her 11,000 nm voyage
- Boatshow booth "mom"
- Sabbatical and part-year cruiser
- US, Bahamas, Caribbean
- Family cruising New England to southern Caribbean
Curious about our story and what drives us? Learn more about us here.
Where You’ve Seen Us
Helping You Cruise With Confidence Since 2010
⭐⭐⭐⭐⭐
"I ordered the wrong guide and was in a bit of a time crunch to get the right one. In minutes I had the PDF of the right one, and the print copy got to me at my next stop. Thank you Carolyn for understanding how it works when you're on the move!" - Linda W.
"When I had a problem accessing my documents, it was fixed in minutes. FANTASTIC service!" - Matt L.